This practical, how-to-do-it workshop will equip you with the knowledge you need to analyze the way your organization really operates, to identify opportunities for dramatic improvement and to implement process changes that will have immediate impact on quality, customer service, productivity and financial performance.

Process mapping is a simple yet powerful method of looking beyond functional activities and rediscovering your core processes.

Process maps enable you to peel away the complexity of your organizational structure (and internal politics) and focus on the processes that are truly the heart of your business.

12 hours

Two (2) day Workshop

Cost – EC $695.00

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