The Basics of Quality

Do you want to be a quality Manager? This three-month course prepares participants to understand and manage global quality approaches and best practices to achieve business improvement. This certificate program is a first step in preparing participants to sit the examination for The American Society for Quality (ASQ) Certified Manager of Quality / Organizational Excellence certification.
Quality is the most powerful factor to capture, retain and enlarge customer base in the modern business scenario. Achieving customer satisfaction is the essential business of business and quality management is the most effective enterprise strategy. Planning and achieving higher level of quality is fundamental in successful in operation of enterprises, which necessitates understanding and managing various dynamics in an organization in order to set goals and deploy resources. The efficiency and effectiveness with which resources are obtained and utilized will depend upon the good management practices that the organization follows.

8:30am- 4:30pm

Cost – EC$4995.00

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